Privacy Policy

Information We Collect

When you submit an inquiry through this website, we may collect the following information:

• Name
• Email address
• Phone number, if provided
• WhatsApp availability, if provided
• Nationality, if provided
• Preferred language, if provided
• Selected service categories
• Travel dates or travel period, if provided
• Number of travelers, if provided
• Message or request details

Purpose of Collection

We collect and use your personal information for the following purposes:

• To review and respond to your inquiry
• To understand your travel needs
• To prepare tailored guidance or quotation
• To communicate with you regarding your request
• To provide follow-up support related to your inquiry

Retention Period

We retain personal information only for as long as necessary to review, respond to, and manage your inquiry, unless a longer retention period is required or permitted by applicable law.

The exact retention period must be reviewed and confirmed before public launch.

Sharing with Third Parties

WL Tour does not sell your personal information.

We do not share your personal information with third parties unless it is necessary to review or arrange services you requested, comply with legal obligations, or obtain your consent where required.

For services such as hotels, tickets, activities, or external arrangements, relevant information may need to be shared with service providers after confirmation and communication with you.

Email Processing

Inquiry submissions are processed through email systems using SMTP-based delivery. Admin notification emails and customer confirmation emails may be generated based on the information you submit.

Analytics

This website may use Google Analytics to understand general website usage and improve the service. Personal inquiry details such as names, emails, phone numbers, and messages must not be sent to analytics tools.

Cookie and analytics consent requirements may vary depending on applicable laws and should be reviewed before public launch.

Security

We take reasonable steps to protect inquiry information and prevent unauthorized exposure. SMTP credentials and sensitive configuration values must be managed through environment variables and must not be exposed in source code or public repositories.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law and operational requirements.

Contact

The privacy contact point will be confirmed before public launch.